Terms Of Use
Last Updated: November 13, 2024
Welcome
Welcome to Homevy! By accessing and using the Homevy website (the “Site”), you agree to the following Terms of Use. These terms govern your use of Homevy’s services, including property rentals, guest services, and other offerings available through our Site. Please read these Terms of Use carefully. If you do not agree with these terms, please refrain from using our services.
Introduction
Homevy offers property management, short-term rentals, and guest services (collectively, “Services”) designed to provide high-quality stays and experiences for travellers. By accessing our Site or using our Services, you agree to comply with these Terms of Use and any policies referenced here.
Eligibility
To use Homevy’s Services, you must:
- Be at least 18 years old.
- Possess the legal ability to enter into a binding contract.
- Use the Site in compliance with all applicable laws and regulations.
Account Registration and Security
To access certain features on the Site, you may need to create an account. You agree to:
- Provide accurate, complete information during the registration process.
- Keep your account information secure and confidential.
- Notify Homevy immediately if you suspect unauthorized access to your account.
Reservation Process
Rental bookings must be confirmed through our Site. Once a booking request is submitted, Homevy will email a booking confirmation. All bookings are subject to availability.
Payment Terms
Full payment and a security deposit is required to secure your booking. Payment terms will be outlined during the booking process.
Cancellation Policy
Our cancellation policy varies depending on the property and booking details. Please refer to your property page for specific cancellation terms and applicable fees.
Guest Responsibilities
Guests are expected to:
- Comply with all property rules and regulations provided by Homevy or the property owner.
- Use the property respectfully and avoid any activities that may cause damage or disturb others.
- Be responsible for any damages or losses incurred during their stay. Homevy reserves the right to charge for damages beyond normal wear and tear.
Property Owner Responsibilities
Property owners who partner with Homevy agree to:
- Provide a clean, well-maintained property that meets Homevy’s quality standards.
- Comply with all local laws and regulations governing property rentals.
- Address issues that may arise during guest stays promptly and professionally.
Use of Guest Services
Homevy offers additional guest services, including airport transfers, in-house massages, and daily maid service.
Booking Guest Services
Guest services should be booked in advance through our Site or upon booking confirmation.
Service-Specific Policies
Each guest service is subject to specific terms regarding availability, fees, and cancellation policies. These terms will be provided during booking.
Pricing
Homevy strives to provide accurate pricing information. However, we reserve the right to adjust prices or correct any pricing errors
Payment Processing
All payments are processed securely through approved payment methods. By providing payment details, you authorize Homevy to charge the applicable fees and confirm that you have the right to use the payment method provided.
Taxes and Additional Fees
Prices may be subject to local taxes, service fees, or other applicable charges. These will be disclosed during the booking process.
Intellectual Property Rights
All content on the Site, including logos, images, text, and design, is the exclusive property of Homevy. You may not use, reproduce, or distribute any content without Homevy’s express written permission.
Prohibited Activities
When using the Site or Services, you agree not to:
- Provide false or misleading information.
- Engage in illegal activities or violate any applicable laws.
- Damage or tamper with properties.
- Interfere with or disrupt other guests’ experiences.
Violation of these prohibitions may result in account suspension or legal action.
Liability and Disclaimers
Homevy is committed to providing high-quality Services. However, we:
- Do not guarantee availability or uninterrupted service for bookings, as unforeseen circumstances may arise.
- Are not liable for personal injury, property damage, or other losses during a guest stay, except as required by law.
- Encourage guests to obtain personal insurance for coverage beyond Homevy’s Services.
Privacy Policy
Homevy values your privacy and handles all personal data in accordance with our Privacy Policy. By using our Services, you consent to our data collection, use, and storage practices as described in the Privacy Policy.
Modifications to Terms
Homevy reserves the right to modify these Terms of Use at any time. We will notify users of significant changes by posting the updated Terms on our Site or by email. Continued use of the Site following any changes constitutes acceptance of the revised Terms.
Governing Law
Homevy reserves the right to modify these Terms of Use at any time. We will notify users of significant changes by posting the updated Terms on our Site or by email. Continued use of the Site following any changes constitutes acceptance of the revised Terms.
Contact Information
For questions or concerns regarding these Terms of Use, please contact Homevy at:
- Email: [email protected]
- Phone: +971-56-122-8882
- Address: I Rise Tower - 22C - 03, Hessa St, Barsha Heights, Dubai, UAE
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