A Message From Us All at Homevy

Saturday morning started like any other at Homevy.

Check-ins to coordinate, guest requests to handle… a new listing going live.

By midday, everything changed.

The explosions, the airport shutdowns, the endless stream of flight cancellations… none of it felt real at first. Then the calls started coming in. A family in Dubai Marina who were supposed to fly home to London that evening. A solo traveller in Downtown with no backup plan. An owner in Business Bay asking if their guests were okay.

Every single one of them heard the same thing from us: we’ve got you.

What the Last 48 Hours Have Looked Like From Here

There’s no playbook for something like this.

You don’t sit in a meeting room and pull out a crisis manual. You just move. You pick up the phone, you check on people – you figure it out as you go.

Our ops team reached out to every active guest in a Homevy property within hours of the first reports. Person to person; “Are you safe? Do you need anything? Here’s what we know so far.”

Some guests needed to extend their stay because their flights were grounded. Done. Some owners wanted real-time updates on their properties. Done.

Some people who’d never even booked with us before reached out asking if we could help them find a place to stay. We helped where we could.

That’s not a strategy. That’s just what you do when people are counting on you.

Practical Info if You’re Stuck in Dubai Right Now

The situation on the ground is changing by the hour, but here’s what we know as of Sunday, March 1, 2026:

• Flights: Emirates, Qatar, Ethiad and flydubai have paused all operations from Dubai until at least 3pm local time on Monday, March 2. Most international carriers flying through UAE airspace have done the same. If you’re booked with Emirates, you can rebook free of charge within 20 days or get a full refund.
• The airports: Dubai Airports is asking travellers to stay away from DXB and DWC until flight operations resume. Showing up won’t speed things along; it’ll just add to the crowds.
• Accommodation: The UAE government has confirmed it will cover the cost of extended stays for stranded visitors. Hotels across Dubai and Abu Dhabi have been told not to ask guests to leave if they can’t get out of the country. That’s a strong move, and it says a lot about how the UAE handles these moments.

If you need somewhere to stay and you’re not sure where to turn: message us please. Whether you’ve stayed with us before or we’ve never spoken, our WhatsApp is open. We’ll do what we can.

Dubai’s response to this has been fast too; government-funded accommodation for tourists, coordinated messaging across airlines, emergency services, and many more.

This is a city that knows how to take care of its people, and that includes the millions who chose to visit, invest, or build their lives here.

For us at Homevy, this period has been a reminder of something rooted deep in us: hospitality is not a service line on a pitch deck.

It’s a promise – to our guests, our owners, our team, and anyone who crosses paths with us.

We manage properties, yes. But what we’re really managing is trust. Someone hands you the keys to their apartment and says “take care of it.” Someone books a stay in a city they’ve never visited and trusts that they’ll be looked after. That trust doesn’t pause because the news cycle gets scary. If anything, it becomes the only thing that matters.

Our doors are open, our phones are on, and our team is here.

If you need anything at all; a place to stay or a straight answer about what’s happening on the ground… reach out.

Dubai will get through this, and we’ll be right here when it does. Stay safe 💚