Our experience as one of Dubai’s top property management companies gives us insight into services, costs and standards for owners.
We researched AirDXB's management model, fees, services, owner experience, guest experience and customer reviews.
Research disclaimer: Homevy publishes this review and may benefit commercially if you choose Homevy. This page is based on publicly available information from AirDXB's website and customer reviews as at September 2026. Reviews reflect individual experiences and may not always represent every guest or property owner. Service, fees, and coverage may change also. If you find any error, contact [email protected]
AirDXB review at a glance
AirDXB is the short-let arm of The AirDXB Group, a Dubai real estate group founded in 2018 that also offers sales advisory, furnishing and renovation.
| What to consider | What AirDXB property management covers |
|---|---|
| Best suited to | Owners who want short-let management, furnishing, renovation and sales advice from one group |
| Markets | Dubai, UAE, with sister brands extending the group's short-let services to Abu Dhabi and Ras Al Khaimah. |
| Portfolio size | 2,000+ |
| Main rental strategy | Short-term, monthly, corporate and relocation stays. AirDXB's 364 model also supports flexible stays of 2–11 months. |
| Management & Onboarding fee | 16.75% including VAT management fee plus a AED 2,750 onboarding fee |
| Owner reporting & use | Owners receive an Owner Portal for performance and booking visibility. AirDXB also says owners can use their property for up to four months per year under its short-let model. |
| Contract exit notice | 30 days and 2 days are both stated on AirDXB's website; confirm the applicable notice period before signing. |
| Owner payout | Not publicly disclosed |
| Google reviews | AirDXB claims 4.8+ stars, but we could not find a verifiable Google Business Profile or review. |
| Trustpilot reviews | 4.6/5 from 236 reviews. |
How does AirDXB compare with Homevy?
AirDXB provides 24/7 guest management, housekeeping, maintenance and guest support.
Homevy focuses solely on Dubai short-term rentals and builds its service around guest experience and property performance.
With Homevy:
- You get a property management team focused on improving your rental income from multiple guest stays rather than a broader real-estate company offering management alongside other services.
- You pay a flat 20% management fee with no onboarding fee or hidden charges.
- There's an AI-powered pricing and listing optimisation designed to improve your property's earning potential.
- Use Homevy’s short-term vs long-term rental calculator to estimate the potential of your property.
- You can monitor bookings, occupancy, expenses and payments through the Homevy owner app without being physically present.
- You get access to Homevy's direct booking channels alongside major platforms such as Airbnb, Booking.com and Vrbo.
- You benefit from Homevy's reported 91.1% average portfolio occupancy and 4.9-star rating across more than 10,000 guest nights.
What does AirDXB do well?
AirDXB's positive review themes are consistent across Trustpilot reviews from 2025 and 2026.
- Regular owner updates: Several owners mention personalised video updates and summaries on their property's performance.
- Hands-on onboarding: Owners describe a smooth process from contract signing to going live, with some reporting bookings within days.
- Wider group services: In-house furnishing, renovation and real estate advisory can suit owners who want one relationship for the full investment cycle.
What should property owners consider about AirDXB?
1. Get the full cost structure in writing
In addition to AirDXB's 16.75% management fee and an AED 2,750 onboarding fee, it also lists separate costs for utilities, maintenance, cleaning and optional furnishing or repairs. Owners should confirm exactly what applies to their property before signing.
2. Understand how owner communication works
Some owner reviews praise AirDXB's support and account managers, while others describe communication difficulties and repeated follow-ups. Clarify who manages your account and how urgent issues are escalated before signing.
3. Review every statement carefully
One owner reported multiple statement revisions, a setup fee appearing again in a final settlement and a final payment taking almost two months. AirDXB disputed the discrepancies and said the delay was part of its account reconciliation process.
Homevy Tip: When a manager quotes a percentage, ask whether it is inclusive or exclusive of VAT, and what the onboarding fee covers. Small wording differences change your net income.
Who might prefer AirDXB or Homevy?
AirDXB may suit owners who:
- Want investment sourcing, furnishing and resale advice from the same group.
- Prefer a large, established operator with in-house interiors and renovation teams.
- Want the option of a 2 to 11-month hybrid model alongside short lets.
- Are comfortable negotiating fee, VAT and notice terms directly.
Our Verdict on AirDXB Property Management
AirDXB is a solid choice if you want a broader real-estate partner for management, interiors and investment services.
But Homevy goes further in building properties for short-term rental performance. Our KHDA-certified interior designers create guest-ready spaces, while our technology and hospitality team focus on attracting bookings and delivering five-star stays.
With a 4.9-star rating across 10,000+ booked stays, Homevy helps owners maximize rental performance.
Comparing AirDXB to Homevy? Check fees, technology, reviews and owner experience
Read the Homevy vs AirDXB Property ManagementFrequently Asked Questions About AirDXB Property Management
How much does AirDXB charge?
AirDXB publishes a 16.75% management fee and AED 2,750 onboarding fee. VAT wording varies, so confirm the final rate.
Does AirDXB manage Airbnb properties?
It manages Dubai short-lets across several platforms. Airbnb is not specifically named, so confirm available channels.
What do AirDXB reviews say?
Trustpilot reviews praise communication and onboarding, while some owners report income concerns, delays and settlement issues.
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This article is based on publicly available information, company sources and published customer reviews as at September 2026. Fees, services and ratings change. Figures attributed to a company are that company's own published claims, including figures attributed to Homevy. Homevy is a direct competitor of AirDXB.