Dubai property owners have more choice than ever when deciding how to operate a short-term rental.
With hands-on experience in Dubai's property management market, we understand the operational details that can affect a property owner's returns and day-to-day experience.
We researched Silkhaus to examine its management model, fees, services, owner support and customer experiences.
This review explains what property owners should know before signing a contract with Silkhaus.
Research disclaimer: This page is based on publicly available information, including Silkhaus's website, press coverage and customer reviews. Reviews reflect individual experiences and may not represent every guest or property owner.
Silkhaus property management review at a glance
Silkhaus is a UAE-headquartered proptech company founded in 2021. Its current website lists Dubai and Abu Dhabi as its destinations, while the company has expanded into Saudi Arabia and reported operations across three cities.
| What to consider | Silkhaus |
|---|---|
| Best suited to | Owners with single units, partial buildings, entire buildings or larger portfolios who want professionally managed furnished rentals. |
| Market covered | Dubai and Abu Dhabi. The company has also expanded into Saudi Arabia, including Riyadh. |
| Portfolio size | 515 managed properties according to a current Booking.com Silkhaus listing. |
| Rental model & management | Furnished short-term and longer stays. |
| Management fee & owner payout | Silkhaus does not publish a standard management fee or fixed owner payout percentage on its current landlord information. |
| Income claim | Silkhaus says property owners earn an average of 20-40% more than traditional long-term rents. |
| Property preparation & operations | Silkhaus handles property transformation, activation, bookings, guest stays and ongoing operations. |
| Owner reporting | The owner portal provides real-time performance insights, with access to bookings, reviews, ratings, photos and customer insights. |
| Google reviews | 4.0/5 from 156 reviews |
| Trustpilot reviews | 3.1/5 from 11 reviews |
How Silkhaus compares to Homevy
Silkhaus combines furnished rental management, technology and property operations across multiple markets.
Homevy also specialises in Airbnb rental management, but with a focus on intentional hospitality and technology to improve guest satisfaction, bookings and rental income for property owners.
With Homevy:
- You can track bookings, occupancy, expenses and payments through the property owner app.
- There’s 24/7 guest support in multiple languages.
- You get a 20% management fee with no onboarding fee.
- There’s upfront handling of property issues under AED 500.
- Homevy has a 91.1% average portfolio occupancy, compared with 52.0% across Dubai.
- Homevy uses proprietary technology including the Homevy Score, property performance optimisation tools, STR vs LTR calculator, Airbnb calculator, guest guidebooks and more.
- Homevy’s pricing tools, performance tracking and listing analysis help owners make better rental decisions, protect the property and attract more bookings.
What does Silkhaus do well?
- Prime locations: Guests frequently praise properties in Downtown Dubai, DIFC, Dubai Marina, Dubai Hills and Dubai Creek Harbour.
- Well-equipped apartments: Reviews mention full kitchens, in-unit washers, fast Wi-Fi and access to building gyms and pools.
- Smooth self check-in: Some guests describe clear pre-arrival instructions and a welcome pack of essentials.
- Responsive handling for repeat guests: One repeat guest reported lock and appliance issues fixed within hours.
What should property owners consider about Silkhaus?
1. Silkhaus Guest Communication and Customer Service
Several recent reviews seem to suggest slow WhatsApp responses, dropped calls or simple requests left unanswered for days.
2. Silkhaus Property Access and Maintenance Issues
More than one review reports a faulty building access card that was not replaced during the stay.
3. Silkhaus Cleaning, Bedding and Property Supplies
Some reviews report units not cleaned on arrival, or missing bedding, cutlery and appliances.
4. Silkhaus Extra Charges and Refund Disputes
Some reviews mention charges for late check-in or additional bedding, and disputed deductions after early check-out.
5. Silkhaus Contract Terms for Property Owners
Clarify whether you’ll receive fixed rent or a share of booking revenue, along with contract terms, furnishing costs, utilities and maintenance responsibilities.
Disclaimer: We found these themes across Trustpilot, Booking.com and Tripadvisor.
Homevy Tip: Access-card, supply and response complaints usually surface as lower listing ratings. Ask any manager how issues are caught before the next guest arrives, not just how they are resolved afterwards.
Who might prefer Silkhaus or Homevy?
Silkhaus may suit owners who:
- Own multiple units or an entire building and want one operator across them.
- Want a mix of short-term and mid-term corporate guests.
- Prefer a lease arrangement with an agreed rent rather than variable income.
- Want an operator with a presence beyond Dubai.
Our Verdict on Silkhaus
Silkhaus is an established rental operator offering property management, guest operations and owner reporting across its markets.
If your priority is maximising your Dubai property's short-term rental performance, Homevy is a stronger fit. With a 4.9 Google rating, Homevy focuses on intentional guest service to drive repeat bookings and stronger rental income for owners.
Comparing Silkhaus to Homevy? Check fees, technology, reviews and owner experience
Read the Homevy vs Silkhaus ComparisonFrequently Asked Questions About Silkhaus
How much does Silkhaus charge for property management?
Silkhaus does not publicly state a standard management fee. Its model can include revenue sharing or leasing arrangements, so request the full commercial terms before signing.
Does Silkhaus manage Airbnb properties?
Yes. Silkhaus lists properties on platforms including Airbnb, Booking.com, Expedia and its own website.
Does Silkhaus operate outside Dubai?
Yes. Silkhaus has operated across Dubai, Abu Dhabi and Riyadh, although its current public website highlights Dubai and Abu Dhabi. Services and terms may vary by market.
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This article is based on publicly available information, company sources and published customer reviews as at September 2026. Fees, services and ratings change. Figures attributed to a company are that company's own published claims, including figures attributed to Homevy. Homevy is a direct competitor of Silkhaus.