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Download GuideAirbnb welcome message templates can do more than tell guests where to find the keys.
A good welcome message makes guests feel expected, gives them the information they need, and sets the tone for their stay.
Happy guests = better stays. And better stays can mean better reviews, repeat bookings and fewer unnecessary messages during the trip.
The good news? You don’t need to write a new message from scratch every time a booking comes in.
We’ve put together 24 Airbnb welcome message templates you can copy, personalise and send in seconds. Whether you want something short and simple, warm and homely, or a little more polished, you’ll find one here.
So, let’s get right in.
P.S: if you’re a host looking to fill up your Airbnbs, grab this below 👇🏻
Sometimes, you don’t need a long welcome message. Your guest has booked, they’re on their way, and they just need a friendly message that gets straight to the point.

Photo by Homevy
Here are four short Airbnb welcome messages you can copy, personalise and send.
Hi [Guest Name], welcome to [Property Name]!
We’re happy to have you. We hope you have a great stay. If you need anything, just send us a message. Enjoy!
Hello [Guest Name], welcome to [Property Name].
We’re pleased to host you and hope you have a comfortable stay. If you need any assistance, please feel free to reach out. Enjoy your stay!
Hi [Guest Name], thanks for booking [Property Name]!
We’re looking forward to hosting you. We’ll share your check-in details closer to your arrival. If you have any questions before then, just let us know.
Hi [Guest Name], welcome to [Property Name]!
We hope you had a smooth journey. Your check-in is all set, so make yourself comfortable. If you need anything during your stay, we’re just a message away.
A warm welcome message should feel personal without sounding like you’ve copied and pasted the same message for every guest.

Photo by Homevy
These templates are a good fit when you want to make guests feel expected, comfortable and genuinely welcome.
Hi [Guest Name], we’re excited to have you at [Property Name]!
We hope you settle in quickly, make yourself comfortable and enjoy everything [City] has to offer. If you need anything during your stay, we’re only a message away. Have a wonderful stay!
Hi [Guest Name], welcome to [Property Name]!
We’re delighted to host you, especially for your first stay with us.
We hope the property feels like a home away from home and that you have a lovely time in [City]. If you have any questions or need a recommendation, just let us know. We’re happy to help!
Hi [Guest Name], welcome back to [Property Name]!
It’s lovely to have you staying with us again. We hope you enjoy your stay at [Property Name] and find everything just as comfortable as you remember.
If there’s anything we can do to make your visit even better, just let us know. It’s great to have you back!
Hi [Guest Name], welcome to [Property Name]!
We hope you and your partner have a wonderful stay and enjoy some quality time together.
Make yourselves comfortable, explore [City] and enjoy your time here. If you need anything during your stay, we’re just a message away. Have a lovely trip!
Luxury Airbnb welcome message doesn’t have to mean stiff.
A great luxury welcome should make the guest feel like the property was prepared for them, not like they just received an automated hotel email.
Hi [Guest Name], welcome to your Dubai stay!
Your apartment is ready, the city is waiting, and all that’s left is for you to settle in.
Take your time exploring the space, enjoy the views and make yourself at home. If you need a restaurant recommendation, a taxi, or anything else during your stay, message us.
We’re happy to help.
Hi [Guest Name], welcome to [Villa Name]!
We hope you’ve arrived ready to switch off, slow down and enjoy yourself.
The villa is all yours, so settle in, take a dip, pour yourself something nice and enjoy Dubai at your own pace. If you need anything during your stay, we’re only a message away.
Hi [Guest Name], welcome to [Property Name].
We’ve been looking forward to having you.
Everything has been prepared for your arrival, so all you need to do now is settle in and enjoy your stay. If there’s anything we can arrange for you, just send us a message.
Consider us your extra pair of hands while you’re here 😉
Dear [Guest Name], welcome to [Property Name].
Your stay starts now, and we’ve taken care of the details so you can focus on enjoying it.
You’ll find everything you need for a comfortable stay in the apartment.
And if you need something you can’t find, don’t spend 20 minutes looking for it. Just message us. We’re here to help.
Family stays come with a little more luggage, a few more questions and, occasionally, a child who has decided that bedtime is optional.

Photo by Askar Abayev
A thoughtful welcome can make parents feel more settled before they even unpack. These messages keep things warm while showing families that you’ve thought about their stay.
Hi [Guest Name], welcome to [Property Name]!
We’re so happy to have you and your family here.
We hope everyone settles in comfortably and enjoys the space.
There’s plenty to explore around [City], so make yourselves at home and enjoy your time together.
If you need anything during your stay, just message us. We’re happy to help.
Hi [Guest Name], welcome to [Property Name]!
We hope you and the little ones had a smooth journey. Take some time to settle in and make yourselves comfortable.
If you need recommendations for family-friendly restaurants, activities or places to visit in [City], just ask. We hope you have a lovely stay!
Hi [Guest Name], welcome!
We’re delighted to have you and your family staying with us. We know travelling with a little one comes with enough to think about, so we’ve made sure the apartment is ready for your arrival.
If there’s anything you need during your stay, please reach out. We hope you have a comfortable and relaxing time in [City].
Hi [Guest Name], welcome to [Property Name]!
Your family holiday starts here. We hope you have an amazing time exploring [City], trying new places and, most importantly, getting some proper family time together.
The apartment is ready for you, so settle in and enjoy.
If you need a good family restaurant or something fun to do nearby, we’re happy to point you in the right direction.
Business travellers usually have a different priority list.

Photo by Homevy
They want a smooth check-in, reliable Wi-Fi, a comfortable place to work and somewhere they can actually switch off after a long day.
These messages keep things professional without making the guest feel like they’ve checked into a corporate dorm.
Hi [Guest Name], welcome to [Property Name]! We hope you had a smooth journey.
The apartment is ready for you, including a comfortable workspace and reliable Wi-Fi for anything you need to get done. Once the workday is over, the city is yours.
If you need anything during your stay, just message us. Have a great stay!
Hello [Guest Name], welcome to [Property Name]. We’re pleased to have you staying with us.
We’ve prepared the apartment with a comfortable workspace, Wi-Fi and everything you need for a smooth stay.
If you’re looking for somewhere nearby to grab dinner after work or need help with anything during your visit, we’re happy to help. Enjoy your stay in [City].
Hi [Guest Name], welcome to [Property Name]!
Since you’ll be with us for a little longer, we want you to feel at home rather than like you’re living out of a suitcase.
Settle in, make use of the space and get into your routine.
If you need recommendations for groceries, restaurants, gyms or anything else nearby, just ask. We’re here whenever you need us.
Not every guest needs the same welcome. Sometimes you want that polished hotel feel.

Photo by Homevy
Other times, your guest booked at the last minute and is already halfway to the property.
Here are a few messages for those situations.
Dear [Guest Name], welcome to [Property Name].
We’re delighted to have you with us. Your apartment has been prepared for your arrival, and everything you need for a comfortable stay is ready.
If you need assistance during your visit, our team is just a message away. We hope you enjoy your stay and have a wonderful time in [City].
Hi [Guest Name], welcome to [Property Name]! We know this was a last-minute booking, so we’ve kept things simple.
Your apartment is ready and your check-in details are below.
Check-in: [Time]
Address: [Address]
Access: [Instructions]
If you’ve got any questions on your way over, just message us. Safe travels!
Hi [Guest Name], welcome to [Property Name]! Your self-check-in is all set, so you can arrive whenever you’re ready after [check-in time].
Address: [Address]
Access code: [Code]
Check-in instructions: [Link/Instructions]
Once you’re inside, make yourself comfortable. If anything doesn’t make sense, don’t spend 15 minutes fighting with the lock. Message us and we’ll help.
Hi [Guest Name], welcome to [Property Name]!
Since you’ll be staying with us for a while, we hope you can settle in and make the place feel like home. Everything you need for your stay is ready.
If you need recommendations for supermarkets, restaurants, gyms or anything else nearby, just ask.
We’re happy to help you get settled.
Hi [Guest Name], welcome to [Property Name]!
We’re happy to have you and your four-legged travel companion with us. We hope you both settle in quickly and enjoy the stay.
We’ve made sure the property is ready for you, but if there’s anything you or your pet need, just let us know. Enjoy your stay!

Photo by Cottonbro Studio
First impressions matter, especially for short-term rentals.
What makes a welcome note for guests stand out is not just saying ‘Welcome!’ No. Clear communication, warmth, and helpful details make all the difference.
If you wanna craft yours, you should keep these in mind:
Nobody likes a generic message.
Use the guest’s name and, if possible, mention something specific about their trip. For example, if they’re visiting for work, you could tell them about the best nearby cafés to work from. A little effort goes a long way in making guests feel valued.
Your message should provide all the essential details, such as check-in instructions (door codes, area guides, or self-check-in steps), WiFi password, House rules, and Emergency contacts.
Keep it short but informative. You don’t want to overwhelm your guests with too much information at once.
A simple “We’re so happy to host you!” can make a difference. Your tone should be welcoming – like you’re talking to a friend. Avoid sounding too formal or robotic.
Providing helpful information, such as restaurant recommendations or local attractions, can improve guests’ experience. For example, if your rental is near a famous landmark or great dining spot, mention it. Remember…you’re all about making their trip more enjoyable.
Guests are often on the go, dealing with travel logistics or settling into the property. Make your message short, easy to read, and to the point. If you need to provide more detailed instructions, you can send a follow-up message or a guest guidebook link.
Welcome messages create a positive first impression. Guests who feel well-informed and welcomed are more likely to leave 5-star reviews and recommend your Airbnb to others.
It’s best to send a message before arrival with check-in instructions, a note on arrival to greet them personally, and a follow-up a few hours later to see if everything is okay. This shows care and keeps guests comfortable throughout their stay.
Include the essentials: check-in instructions, Wi-Fi details, house rules, and emergency contacts. You can also mention nearby cafés, restaurants, or attractions if relevant. Keep it short, clear, and useful.
No. Every guest is different – families, business travelers, pet owners, or long-term guests all have different needs. Personalizing your welcome note based on guest type and travel purpose makes them feel seen and ensures a smoother stay.
Yes. Thoughtful welcome messages show that you care about your guests’ experience. Guests who feel welcomed, informed, and supported are more likely to leave positive reviews, which can boost your booking rate and Airbnb ranking.
Stand out by being friendly, clear, and helpful. Include the most important details upfront, personalize it for the guest, and send it at the right time.
Simply copy and tweak these messages that we’ve shared to match your brand style.
At Homevy, we know what it’s like to stay in a homely short-term rental in Dubai.
Many of our guests mention the home-away-from-home experience they get in our spaces.
A major way we’ve achieved this is through warm, genuine, and personalized communication. It’s also how we’re able to maintain high occupancy rates in Dubai, all while optimizing our Airbnb listings.

Photo by Homevy
If you’d like to skip the stress of hosting and let Dubai’s most intentional holiday homes company help you, we’re only a call away.
Xoxo, Gossip Homevy girl.
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