Having worked with Dubai property owners, we understand the questions that matter when comparing property management companies.
We researched HiGuests' management model, services, fees, technology, geographic coverage and customer reviews to see what owners can expect.
Research disclaimer: Homevy publishes this review and may benefit commercially if you choose Homevy. This page is based on publicly available information from HiGuests' website, published terms and customer reviews as at September 2026. Reviews reflect individual experiences and may not always represent every guest or property owner. Service, fees, and coverage may change also. If you find any error, contact [email protected]
HiGuests property management review at a glance
HiGuests is a short-term rental manager founded in 2016 by two Barcelona entrepreneurs.
Its Dubai entity, Hi Guests Vacation Homes Rental LLC, holds DTCM holiday-home licence.
| What to consider | What HiGuests Vacation Homes Rental Covers |
|---|---|
| Best suited for | Owners who want hands-off short-term rental management with a dedicated account manager |
| Main rental strategy | Short-term holiday rentals; its booking site also advertises medium and long-term stays |
| Markets | Dubai is the focus of its website. Its Booking.com profile also lists Barcelona, Seville and Girona; LinkedIn lists offices in Mumbai, Australia and the Dominican Republic. |
| Management fee | Not publicly disclosed |
| Portfolio size | No total publicly disclosed figure. |
| Contract flexibility | Cancel at any time with 30 days' notice |
| Property preparation & guest operations | Professional photography, listing optimisation, 24/7 guest support, check-in/check-out, housekeeping and maintenance |
| Owner reporting | Online dashboard with revenue and expense tracking, plus monthly reports |
| Owner use | Owners can block dates for personal stays with advance notice |
| Owner payout | Not publicly disclosed |
| Google reviews | 4.3/5 from 223 reviews |
| Trustpilot reviews | No reliable Trustpilot profile found |
How does HiGuests compare with Homevy?
HiGuests offers broad, hands-off short-term rental management with a dedicated account manager and an online dashboard.
Homevy operates solely in Dubai. It combines day-to-day operations with technology built to improve each property's performance.
With Homevy:
- Guests receive intentional, five-star service designed to drive repeat bookings and stronger reviews.
- A flat 20% management fee gives you full-service management without an onboarding fee.
- Your property is inspected after every stay, helping identify and address issues before they affect future guests.
- Nightly rates adjust to changing demand and market conditions, helping your property capture stronger earning opportunities.
- Repairs under AED 500 can be handled immediately, while larger expenses remain subject to your approval.
- Proprietary tools such as Homevy Score, the STR-vs-LTR calculator and Airbnb calculator give you more data to make smarter rental decisions.
- Your Airbnb listing is optimised using Homevy Score, which identifies specific improvements across pricing, photos, amenities, positioning and reviews to help strengthen its performance.
What does HiGuests do well?
- Convenient locations: Guests highlight properties in Dubai Marina, Business Bay, Downtown and Palm Jumeirah.
- Responsive 24/7 support: Some guests praise quick WhatsApp responses and a simple, transparent check-in process.
- Clean, well-equipped homes: Reviews mention clean apartments, equipped kitchens, modern interiors and good views.
What should property owners consider about HiGuests?
Reviews reflect individual guest experiences and may not represent every HiGuests property or stay.
1. The management fee is not published
Request the full fee schedule directly, including setup, cleaning and maintenance charges, before comparing HiGuests with a fixed-fee manager.
2. Clarify deposits, refunds and cancellations
A few reviews on Google and Tripadvisor mention refund disputes or unexpected cancellation charges. Deposit friction can affect your property's reviews.
3. Check who will manage your property
Given HiGuests' international background, confirm the Dubai-based team, your account manager and the escalation path for problems.
4. A multi-market operation
HiGuests' website is Dubai-focused, but its Booking.com and LinkedIn profiles reference Spain, India and other markets. Confirm the size of the Dubai team and your escalation path.
Homevy Tip: Ask any manager whether you can see nightly rates and booking channels for each reservation, not just a monthly total.
Who might prefer HiGuests?
HiGuests may suit owners who:
- Want an established Dubai holiday-home operator running since 2016.
- Want a dedicated account manager as a single point of contact.
- Want to retain control over pricing, which HiGuests says owners can do.
Our Verdict on HiGuests
If you want a large, multi-platform operator that runs day-to-day operations and lets you set your own pricing, it makes sense to consider HiGuests.
If you want a management company whose sole focus is improving your rental income, then it makes sense to choose Homevy.
Its 20% management fee covers a performance-led approach to marketing, pricing and guest management, with the goal of attracting more bookings and stronger rental returns.
Homevy also takes an intentional approach to guest experience. With a 4.9-star rating across 10,000+ guest nights, the focus is not simply on filling calendars, but on creating stays that encourage five-star reviews and repeat bookings.
Comparing HiGuests to Homevy? Check fees, technology, reviews and owner experience
Read the Homevy vs HiGuests Property ManagementFrequently Asked Questions About HiGuests
Does HiGuests manage Airbnb properties in Dubai?
Yes. HiGuests manages Dubai short-term rentals and lists them across 20+ platforms, including Airbnb and Booking.com.
What do HiGuests reviews say?
Google reviews average 4.3 from around 225 ratings. Guests praise locations, value and support. Some report cleanliness, maintenance, deposit or refund issues.
Is HiGuests better than Homevy?
HiGuests may suit owners who want an established multi-platform operator and prefer to control their own pricing. Homevy is solely focused on Airbnb management in Dubai, charges a flat 20% fee with no onboarding fee, inspects properties after every checkout, and reports a 91.1% average occupancy across managed properties.
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This article is based on publicly available information, company sources and published customer reviews as at September 2026. Fees, services and ratings change. Figures attributed to a company are that company's own published claims, including figures attributed to Homevy. Homevy is a direct competitor of HiGuests.