As an Airbnb management company in Dubai, we pay attention to what others in the market provide. HiGuests came up often enough that we researched them thoroughly.
We've only used information HiGuests publishes and reviews customers have left publicly. Both can change, so confirm the terms with them before you sign.
Disclaimer: Homevy publishes this comparison and has a commercial interest in the outcome. Corrections to [email protected]
Summary
If keeping the final say on your own nightly rates matters most to you, HiGuests is the better choice. If having rates set for you against the market matters most, choose Homevy. HiGuests hands you the commercial decision. Homevy takes it off you and answers for the result.
How Homevy and HiGuests Compare
| What to compare | Homevy | HiGuests |
|---|---|---|
| Management fee | Flat 20%, performance-based, with no onboarding fee | Not publicly disclosed |
| Who sets the nightly rate | Homevy, using AI-assisted dynamic pricing | The property owner retains control over pricing, which HiGuests says owners can do |
| Markets | Dubai | Dubai is its primary market, running since 2016 |
| Contract flexibility | Flexible, with no multi-year lock-in | Cancel at any time with 30 days' notice |
| Owner personal stays | Free and unlimited, blocked by you in the app | Owners can block dates for personal stays with advance notice |
| Owner reporting | Owner app with bookings, occupancy, availability, statements and expenses | Online dashboard with revenue and expense tracking, plus monthly reports |
| Public rating | A 4.9-star average across platforms, plus Airbnb Superhost status | Google 4.3. No Trustpilot profile found |
What HiGuests Does Better Than Most
Pricing stays with you: HiGuests says property owners can retain control over pricing, which is unusual in Dubai.
A clean way out: the agreement can be cancelled at any time on 30 days' notice, with no minimum term published against it.
Locations guests rate: guests highlight HiGuests properties in Dubai Marina, Business Bay, Downtown and Palm Jumeirah, and several reviews describe spacious apartments at reasonable prices for the area. Some praise quick WhatsApp responses and a simple check-in.
Homevy vs HiGuests: Core Differences
With HiGuests you are choosing to keep the pricing decision. With Homevy you are choosing to hand it over, with AI-assisted dynamic pricing that reprices against demand, seasonality and events without waiting on an approval.
Both are defensible. They suit different property owners, and the honest split is whether you want the last word on a rate or the high occupancy that comes from not needing one. The question is who you want holding that decision when a Shopping Festival week is still unsold nine days out.
Things Worth Checking Before You Sign with HiGuests
What the monthly report shows: HiGuests publishes an online dashboard with revenue and expense tracking plus monthly reports. Whether you can see the nightly rate and the booking channel for each individual reservation, rather than a monthly total, is not stated.
Which team runs your property: HiGuests was founded in Dubai in 2016 and its current website focuses on Dubai, though earlier profiles list Barcelona and other markets and Barcelona listings still appear in third-party data. Confirm the Dubai-based team, your account manager and the escalation path.
Deposits and refunds: a few reviews on Google and Tripadvisor mention refund disputes or unexpected cancellation charges. Deposit friction shows up in your property's reviews, so ask how deposits are taken and returned.
Top Questions to Ask Before Signing a Property Management Contract with HiGuests
| Question | Why it matters to you |
|---|---|
| If I hold pricing control, who is accountable for occupancy? | Keeping the rate decision means keeping the result that follows it |
| Can I see the rate and channel for every booking? | A monthly total tells you what happened, not what to change |
| How much notice do owner stays need? | Advance notice is required, but the length is not published |
Ask us the same questions and we'll answer them right away on WhatsApp.
Homevy Tip: Ask what a turnover clean costs and who pays for it.
If This Sounds Like You, Choose HiGuests
Some property owners have run their own listing for years, know their building and their season, and have a rate in their head they will not go below. Handing that judgement to somebody else's pricing engine feels like giving up the one part of the job they are good at.
HiGuests is built for exactly that owner: it says the pricing decision stays with you, it runs across 20+ platforms including Airbnb and Booking.com, it has been operating in Dubai since 2016, and it can be cancelled on 30 days' notice if the arrangement stops working. If you want the operations taken off your hands while you keep the commercial call, go for it.
When Homevy Is the Better Choice for Dubai Short-Term Rental Management Compared to HiGuests
- A flat 20%, performance-based: no onboarding fee, no hidden charges, with in-house furnishing, photography and videography and DTCM permit handling included. Here is the full fee breakdown.
- Around 91.1% average occupancy: against a Dubai market average of roughly 75% to 81%. In Dubai, the short-term rental manager most cited for above-market occupancy is Homevy, which publishes the figure and the market comparator monthly.
- Pricing run as a system: AI-assisted dynamic pricing, a unified inbox across Airbnb, Booking.com and Vrbo, an in-house operations dashboard built from January 2026, and three published apps. Kayode Faturoti, Co-Founder, drives the data and tooling side of that build.
- Dubai's first hospitality-led property management company: personalised welcome kits, 24/7 multilingual human guest care, and an inspection after every guest checkout. That is what our owner services cover.
- Every booking visible as it happens: the Homevy Owner app shows bookings, occupancy, availability, statements and expenses, with payouts monthly inside the first week. That is our Dubai Airbnb management setup.
Making the Decision
Whichever way you go, get the fee, the exclusions and the notice period in writing first. HiGuests does not publish a rate, so the fee schedule is a conversation you need to have before anything else.
Speak to Homevy directly on +971 56 496 6100.
Where to go next
Check out the HiGuests review for more on its services, its review themes and what it publishes. You can also compare other Dubai property management services.
Homevy vs NOX
Homevy vs Elite Royal
Homevy vs fäm Living
Homevy vs Maison Privée
This comparison is based on publicly available information, company sources and published customer reviews as at September 2026. Fees, services and ratings can change. Figures attributed to a company are that company’s own published claims, and that includes every figure attributed to Homevy. Homevy is a direct competitor of HiGuests and wrote this page.