Homevy vs Deluxe Holiday Homes: Which Property Management Service Is Best In 2025?

It started with a wake-up call at 1 AM. 

A property owner in London (who happens to be a close friend) was juggling tenant emergencies, maintenance issues, and the endless coordination that comes with remote property management. 

Sound familiar?

Here in Dubai, we see property owners facing these challenges daily – but amplified. With millions of tourists seeking their perfect holiday home and increasingly high guest expectations, managing a vacation rental is a 24/7 commitment.

That’s why more Dubai property owners are turning to professional property management. Two names stand out in the market: Homevy and Deluxe Holiday Homes. 

In this blog, we’ll break down the key differences between these companies, so you can choose the partner that best aligns with your rental goals.

Homevy vs Deluxe Holiday Homes: Which Vacation Home Management Service Is Affordable?

“So how much will it cost to get my property managed for me?”

Photo by olia danilevic

This is likely the first question on your mind if you’re considering property management. Our answer? Significantly less than the stress of self property management. 

But let’s speak figures.

1. Management Fees

Unlike many property management firms in Dubai, Homevy provides its full suite of services for a fixed transparent management fee of 14%. Comparatively, Deluxe Holiday Homes charges a 15% management fee if the staying period is less than 30 days and 20% when the staying period is over 30 days. 

2. Onboarding Fees

Homevy charges zero fees for onboarding new clients, allowing landlords to earn from their apartments without incurring upfront costs.  On the other hand, Deluxe Holiday Homes has an onboarding fee that starts at 2000 AED. This expense may not be suitable for everyone, especially those on a tighter budget.   

3. Additional Fees

No extra fees will sneak into your bill when you use Homevy. Similarly, Deluxe Holiday Homes transparently lists all prices, including any extra charges, on their website.

Short Term Rental Management In Dubai: Is Homevy or Deluxe Holiday Homes Better?

Let’s talk about Dubai for a minute. Truth is, vacation rental management here does require some market expertise. 

Deluxe Holiday Homes has established a broad presence across the UAE, managing properties in Dubai, Fujairah, and extending their reach to Riyadh. This wider coverage might appeal to property owners with multiple investments across different cities in the region.

However, Homevy takes a different approach.

Photo by Yan Krukau

Homevy focuses exclusively on Dubai’s market. Think of it like choosing between a general practitioner and a specialist – both are valuable, but each serves different needs. This concentrated focus allows for better results, as rental strategies are tailored exclusively to the Dubai market. 

Sure, having multiple locations sounds impressive. But Dubai’s property market plays by its own rules – from specific rental regulations to distinct tourist patterns. By concentrating exclusively on Dubai, Homevy is able to:

• Build relationships with local maintenance teams who respond quickly
• Develop insights into neighborhood-specific pricing strategies
• Create a network of trusted service providers who understand Dubai’s high standards

The question for property owners becomes clear: do you prefer a company with regional reach, or one that’s invested entirely in mastering the Dubai industry?

Guest Management Services: Homevy vs Deluxe Holiday Homes 

Now that we’ve talked about location specifics and property management itself, let’s discuss the guest side of things. 

Your property’s success hinges on a couple things — and happy guests are a major part. Let’s see how both companies create those five-star experiences that keep your property booked year-round.

1.  Language Support

Dubai isn’t just a city – it’s a global place where cultures and languages come together. As a result of this diversity, you’ll often find guests who don’t speak regular English. To bridge this potential gap, here’s how Homevy handles it;

• 24/7 multilingual support team ready to assist in major global languages
• Dedicated cultural sensitivity training for all support staff
• Real-time translation services for urgent guest needs

In comparison, Deluxe Holiday Homes also offers a multilingual team for guest support. While the team can be of great help too, they may be primarily focused on English communication (as at the time of this article).

2. Guest Services

Beyond a home to stay in, many guests also want a memorable travel experience. 

Photo by Pavel Danilyuk

As such, Homevy has exclusive guest services that includes:

• VIP airport transfers (we’re talking Cybertruck, Rolls Royce, and others)
• Professional housekeeping with attention to detail
• Personal concierge available 24/7
• Exclusive car and yacht rental services
• Curated Dubai tour experiences
• Restaurant reservations at the city’s hottest spots
• In house masseuse therapists
• Private trainer 
• Daily maid service

…and many more

On the flip side, Deluxe Holiday Homes doesn’t have as many extra services lined up for guests — compared to Homevy. Hence, guests with such expectations may have to look elsewhere. 

3. Guest Satisfaction

We’ve seen firsthand how those little extras can make a big difference. 

Here’s what sets Homevy’s guest experience apart:

• Welcome packages customized to guest preferences
• Digital guidebook with local recommendations
• Regular check-ins throughout the stay
• Swift response times (often under 15 minutes)
• Proactive problem-solving before issues escalate

Deluxe Holiday Homes also ensures guest satisfaction with an active customer support, branded linens & toiletries, plus a seamless self-check in process for guests.

Homevy Tip: When guests are happy, they tend to book longer stays, return for future trips, recommend your property to friends — and ultimately, leave better reviews. With this in mind, make sure that whichever company you choose prioritizes the entire guest experience. 

Protecting Your Investment: Homevy vs Deluxe Holiday Homes

Photo by RDNE Stock project

Sure… guests are good to have. But a major part of the hosting process is protecting your home – and this is something you should always look out for before signing with any property management company.

Quick question — how hurt (and angry) will you be if — on inspection, you suddenly find that your apartment has been vandalised by a former guest? 

Very much. 

Horror stories aren’t hard to find in the vacation rental industry. From damaged furniture to unauthorized parties, the risks are real. That’s why both Homevy and Deluxe Holiday Homes have developed systems to protect your property – but their approaches differ significantly.

Homevy takes home protection to the next level with their triple-layer security approach:

• Their guest screening system analyzes booking patterns and guest history, flagging potential risks before they become problems. 
• Every guest passes through stringent verification checks, including ID verification and behavioral analysis. 
• Beyond screening, Homevy holds a substantial security deposit.
• Detailed pre and post-stay documentation.
• Immediate incident response team.
• Regular maintenance checks to prevent potential issues.

Deluxe Holiday Homes relies on a more traditional approach. They implement guest screening and collect security deposits. While effective for basic protection, their system focuses mainly on post-damage solutions rather than prevention.

Owner Access to Property: Which Company Gives More Freedom?

It’s your property – available to guests. But… shouldn’t you be able to enjoy it too? Yes, you should.

A big concern with outsourcing vacation rental property management is if – you, as a property owner can use YOUR property for personal stays. 

Let’s see how these companies handle owner stays.

1. Homevy’s Approach to Owner Stays

Want to escape to Dubai for a winter break or spend summer in your apartment? No problem. Homevy takes a refreshingly simple stance: your property, your right to stay. Their flexible policy lets you:

• Book stays whenever you need
• Stay for as long as you want
• Block dates well in advance
• No extra charges or hidden fees

2. Deluxe Holiday Homes’ Policy

Deluxe follows a more structured approach to owner stays:

• Maximum stay duration: 30 days per year
• Longer stays may incur management fees
• Discounted rates apply for extended stay

Why This Context Matters

Think about it – sometimes life brings unexpected opportunities. Maybe your kids have a school break, or you’ve got an extended business trip in Dubai. With Homevy’s unlimited stay policy, you can use your property without going elsewhere. Deluxe Holiday Homes’ 30-day limit might work for occasional visitors, but could feel restrictive if you need more flexibility.

Homevy Tip: Whichever company you choose, always plan your stays well in advance. This helps increase your rental income during peak seasons while ensuring your property is available when you need it.

Communication With Property Owners: Who Does it Better?

Now, it’s crucial for anyone managing your property to keep you in the loop – always.

Photo by August de Richelieu

Homevy takes communication to heart with their “crystal-clear” approach. Their commitment shows in real practices: property owners receive detailed monthly reports, 24/7 access to a dedicated account manager, and proactive updates about market conditions. 

When Dubai’s slow season hits, they don’t just disappear – they reach out with thorough market insights, occupancy trends, and concrete action plans to maintain profitability.

On paper, Deluxe Holiday Homes also guarantees good communication. However, there are several poor reviews and testimonials online that suggest otherwise. Issues raised include slow response times (3 days) and difficulty resolving issues. This may be concerning for homeowners who prioritize communication and customer support.

Outro: Which Holiday Home Management Company Is Best – Homevy or Deluxe?

Without cap, both Homevy and Deluxe Holiday Homes bring something unique to Dubai’s vacation rental market.

However, Homevy’s laser focus on Dubai, combined with their proactive communication, unlimited owner stays, great guest services and a thorough screening — makes them a compelling choice for property owners. 

Yet, your choice depends on what matters most to you. Do YOUR research, consider your goals, preferred management style, and how much control you want to maintain (this is often overlooked).

And if you’re ready to get started with Homevy…request a callback today.

Ciao 🙂