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Frank Porter Property Management Review: Is Frank Porter Worth It In 2025?

Oh, the joys of choosing the right property management.

A well-maintained property, guest retention, high-yielding ROI – what more could a property owner ask for? But with 2025 here, you might be wondering: Is Frank Porter worth it for Dubai property management?

As one of the top property management companies in Dubai, Frank Porter has a track record of delivering exceptional results for homeowners. In this review, we’ll break down everything you need to decide if Frank Porter is the go-to company for managing your short-term rental in 2025.

Let’s dig right in!

 

Overview of Frank Porter

Screenshot of Frank Porter's website homepage

With over 7 years of experience, Frank Porter has built a successful short-term rental company that takes the hassle out of property management, managing over 650 properties in the UAE.

From listing and maintenance to round-the-clock guest support, they handle daily operations  and management services so property owners don’t have to. 

 

Frank Porter Property Management Services Review

Frank Porter is mainly focused on Dubai short-term rentals, and their Airbnb management services are tailored to simplify property management for property owners, while maximizing their rental income.

The company offers services like:

1. Cleaning & Maintenance

An untidy Airbnb can make guests unhappy and even lead to requests for refunds. To avoid this, Frank Porter provides cleaning and maintenance services to ensure their holiday homes are guest-ready, while also providing essential Airbnb amenities for guest satisfaction. 

2. Interior Design

Frank Porter understands how important interior design is when it comes to guests choosing YOUR property. They also offer Airbnb design services to make your space a welcoming place for guests. 

3. Listing Management

For your short-term rental to be “Frank Ready,”  it means it is fully prepared and set up for guests. The Frank Porter listing team provides professional property photography, writes engaging Airbnb descriptions, and lists the property on multiple platforms to attract potential guests.

4. Management Support 

Property management is a handful. It’s the reason you can’t self-manage your property

To efficiently manage rental properties and provide homeowners with the best support, Frank Porter has four specialized teams.

They include:

  • Guest Support Team – Keep tabs on guest inquiries, check-ins, and complaints, and ensure every guest feels welcome.
  • Client Support Team – Manages property owner relations, updates, and concerns. They act as the bridge between the vacation rental owners and the company to ensure transparency and satisfaction. 
  • Admin Support Team – Oversees listings, maintenance, Airbnb requirements, and government compliance.
  • Revenue Support Team – Tracks income, optimizes pricing, and ensures profitability.

 

Impressive services, right? Absolutely. Frank Porter truly takes the stress out of managing your vacation rentals. But for how much? Well, let’s see.

 

Frank Porter’ Property Management Fees Review

A property owner making a 17% management fee payment

Photo by Jakub Zerdzicki

Frank Porter offers a transparent performance-based fee of 17%. This means the management only earns when your property is booked, so they work to secure frequent bookings at the best possible rates.

However, additional services like interior design and styling, utility setup and payments, and general property maintenance are available at an extra cost, with prices provided upon request.

For property owners with multiple properties, these costs can eventually add up.

 

What Property Management Tech Does Frank Porter Use in 2025?

When it comes to technology, Frank Porter uses some digital tools to simplify property management, but they aren’t as tech-driven as some competitors

  • Dynamic Pricing Tool: They make use of pricing algorithms and manual adjustments to optimize rental rates. This ensures competitiveness and increases the ROI of property owners. However, they don’t specify if they use third-party software.
  • Mobile App: Frank Porter is known for its transparency, which is why they have a system that allows vacation rental owners to track their property’s bookings in real time. With the app, homeowners can view bookings and availability, check monthly statements and earnings, and block dates for personal stays.

While these features offer convenience, Frank Porter’s tech integration is quite basic compared to other property management companies that provide advanced technology to maximize revenue for property owners and give guests an unforgettable Airbnb experience.

 

The Pros of Using Frank Porter for Short-Term Rentals

If you’ve come this far in the article, you know the drill – Frank Porter is a vacation rental management expert. But what exactly makes them stand out? These are the key benefits of choosing Frank Porter:

  1. Expertise: Frank Porter offers great property management services in Dubai. With 7+ years of experience in the field of property management, they’ve mastered the art of transforming short-term rental properties into making-money machines while ensuring every guest gets a 5-star experience.
  2. You Pay for Performance, Not for Promises: Frank Porter’s short-term rental management fee isn’t a ‘do-or-d!e’ affair, they charge a performance-based management fee of 17%, meaning they only make money when your property gets booked. If your rental sits empty, they don’t earn either. This is a big advantage for you because you only pay when you see results.
  3. It’s a Sign-In-And-Forget-It-Service: Frank Porter’s approach to holiday homes rental in Dubai is hands-off. If you’re that property owner who just wants to chill and see their money roll in their bank accounts without getting involved with the day-to-day management of your rental property, then you should sign on the dotted lines. Frank Porter runs the show; no effort on your part.

 

While Frank Porter’s benefits are tempting, it’s not all sunshine and rainbows. Here are some drawbacks to consider before making the final decision.

 

What Are the Drawbacks of Frank Porter’s Management?

No business is without its pitfalls, so this brings us to the potential drawbacks of choosing Frank Porter’s management service in 2025.

  1. Not Suitable for Long-Term Rentals: Frank Porter is great for short-term vacation rentals, where guests come and go frequently. But for long-term rentals, where tenants stay for months, it might not be the best fit. Since they focus more on short stays, they might not provide the stability or services that long-term renters usually expect.
  2. Expensive Management fee: Frank Porter’s short-term rental management fee is pricey. While they handle a lot for you, they take 17% of every Dirham you earn from renting out your property. If you’re hoping to maximize the amount you make from your rental, this percentage could feel like a lot, especially if your occupancy isn’t high enough.
  3. Limited Services for Guests: Guest experience matters, and Frank Porter doesn’t offer a lot of added perks (guest-focused services) apart from the basics: free Wi-Fi, linen & towel provision, cleaning service, and 24/7 guest support. Additionally, some properties may lack essential supplies like toiletries or kitchen necessities, which could impact guest satisfaction and reviews.
  4. Property Maintenance Issues: From reviews online, there’s been occasional complaints about property maintenance not being up to standard. Delayed repairs or incomplete maintenance can harm your property’s overall condition.
  5. Overcharging Guests: Some guests have expressed concerns about being charged more than expected for stays. Now if guests feel they’ve been taken advantage of financially, they may not return or recommend your property to others and, overall, leave bad reviews, which is not good for your property’s reputation.

Screenshot of a guest reporting unexpected deductions and delayed responses from Frank Porter

Source: Frank Porter’s Google Profile

A screenshot's of a property owner's frustration with Frank Porter's management

Source: Frank Porter’s Google Profile

 

Frank Porter 2025 Review: What People Are Saying

Frank Porter has good ratings: 4.3/5 on Trustpilot and 4.6/5 on Google Reviews, which shows they put in the effort to provide the best for both guests and homeowners.

A positive guest review

Source: Frank Porter’s Trustpilot Profile

One thing guests seem to love is the beautiful spaces and great locations.

A guest review praising Frank Porter’s stylish decor

Source: Frank Porter’s Trustpilot Profile

What’s the Best Alternative to Frank Porter for Short-Term Rentals in Dubai?

vacation rentals with Homevy

While Frank Porter has its benefits, it may not be the best choice for every property owner – especially if you have doubts. If you’re looking for a management company that is affordable, delivers great results with a more personalized approach, Homevy could be a better fit.

Homevy is making waves in Dubai’s property management and vacation rentals market. They focus on turning properties into guest loved spaces while maximizing owner returns. As an Airbnb Superhost with  85+ occupancy rates and 5-star reviews across Google, Airbnb, and other platforms, their property management strategy works. 

 

Why Homevy Stands Out in Dubai’s Short-Term Rental Market

  1. Affordable and Transparent Fees: Homevy offers the lowest management fee in Dubai for the quality of services you’ll get. The management fee is pegged at 15% with no hidden fees or upfront payments. 
  2. High-end Guest Experience: Homevy understands that happy guests lead to higher occupancy. That’s why they provide unique guest-focused services that ensure guests feel welcomed and cared for. The aim is to keep guests satisfied to get better reviews, return visits, and increased earnings.
  3. Reliable & Detail-Oriented Management: As part of Homevy’s extended family, your property will always be treated like theirs. With a set of custom-made tools for property owners, they ensure you’re always getting the most out of your property. With Homevy, you can trust your property is in good hands and always well-maintained. 

Homevy is for property owners who want peace of mind, guests who crave a seamless stay, and anyone who values trust, care, and top-tier service. 

 

A Side-By-Side Comparison of Frank Porter and Homevy

Here’s a closer look at how Frank Porter and Homevy compare, outlining key features to help you choose the right property management service.

Feature 

Homevy 

Frank Porter

Management Fee 15% performance-based fee – the lowest management fee in Dubai for the quality you get.  17% performance-based but with a higher cut from your earrings. 
Guest Services  They go beyond the basics – transportation assistance, wellness services, personal chef, and expert tour guides, leading to guests’ comfortable and unforgettable stays.  Standard guest services that cover the basics but don’t go the extra mile. 
Technology  They use custom pricing software, smart locks for seamless check-ins, automated maintenance alerts to prevent small issues from becoming costly repairs, and a digital guidebook for guests.  They rely on basic tech solutions, meaning fewer optimization, more manual work, and potential delays.

 

 

FAQs on Frank Porter Property Management

1. Can I Book My Own Apartment While Using Frank Porter?

Yes, property owners can book their own apartments while using Frank Porter’s management services. However, you’ll need to notify them in advance to block off your preferred dates, ensuring there are no conflicts with guest reservations.

2. Is Frank Porter Legally Compliant in Dubai?

Yes, Frank Porter operates legally in Dubai and complies with the Dubai Department of Economy and Tourism (DET) regulations for short-term rentals. They assist property owners in obtaining the necessary holiday home permits to list their properties legally.

3. Who Pays for the Cleaning and Maintenance of My Property?

As a property owner, you are responsible for covering cleaning and maintenance costs. Frank Porter arranges professional cleaning and maintenance services, but the charges are deducted from your rental income.

4. How Much Commission Does Frank Porter Take?

Frank Porter charges a 17% management fee on rental income. This fee covers services like guest communication, listing optimization, and property management but does not include additional costs like maintenance works, interior design, and utility bills.

5. Would I Have to Provide Cleaning Supplies?

While getting onboarded with Frank Porter, it is mandatory to provide basic cleaning tools such as a vacuum and a mop at the property. However, cleaning supplies are provided on an ongoing basis by the Frank Porter cleaning team. 

 

Final Words: Is Frank Porter Worth It, or Should You Look Elsewhere?

Frank Porter has been around for a while and does a decent job managing short-term rentals. They handle the basics, but with a higher 17% management fee and fewer services for guests, you might question if you’re getting the best value. 

They fit well if you need regular property management without extra guest services. But if you’re after better guest experiences, smarter tech, and more earnings, it might be worth checking out other options like Homevy.

Goodluck!

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